While the majority of our captioners are located in Canada, we have captioners located in Australia, Europe and the United States, allowing us to provide captioning services 24 hours a day, 7 days a week, 365 days a year.

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1
Our Vision

We continuously pursue excellence by ensuring accessibility through the delivery of closed captioning services and we do it with integrity and commitment to all of our employees, independent contractors, clients and communities.

2
Our Mission

We will continually pursue industry leadership by using state of the art technology and highly-skilled, committed professionals to deliver quality, excellence and reliability in the provision of closed captioning service.

3
Our Achievements

We maintain steady growth, a consistent client base and status as the largest closed captioning service provider in Canada. A testament to our commitment to pursuing excellence in reliability, quality and service.





How it all started


To mark our 20th year in business, we produced
this short video to tell the tale of NCC’s journey, from humble beginnings to industry leader.

Please click the PLAY button to learn about how we got our start in closed captioning and where we went from there. We’ve doubled in size since this video was produced.





NCC captions all Genres and Types of Content

News, sports, entertainment, politics, legislative/governmental proceedings or any other spoken word to text transcription requirement, we caption it all. We count among our clients all of Canada’s major public and private broadcasters, production companies, and countless governmental bodies. For all your captioning needs, Natcapcan!




National Captioning Canada was founded in 1988 by Rena Nathanail, the President

Rena graduated from the court reporting program at Edmonton’s Northern Alberta Institute of Technology in 1984. After moving to Toronto in 1986, she began working as a real-time closed captionist for a non-profit agency set up to promote closed captioning in Canada. She branched out on her own when she recognized an urgent need to specialize in live captioning and provide captioning services to broadcasters and the hearing impaired community in a new and fledgling industry.

Rena started off providing captioning herself and working the hours her broadcast clients required. Nathanail Captioning Enterprises, as it was then known, grew and Rena hired and trained new captioners, who became part of the “NatCap” family. Most of these captioners still work for National Captioning Canada today.

As a result of all her accomplishments, Rena Nathanail was named one of Calgary's Woman of Vision in 2008. Her dedication to the company, alongside the dedication of her captioners and her management and administrative team allows National Captioning Canada to remain at the top of Canada's real-time captioning industry.

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